Policy draft

Acceptable Use Policy

These draft rules define acceptable hosting, email, resource, and security use. They should be reviewed before public launch.

Prohibited Content

Illegal content, stolen data, malware, phishing pages, credential harvesting, botnets, or content that promotes unauthorized access are not permitted.
Content that infringes copyrights, trademarks, privacy rights, or other third-party rights may be removed or suspended when properly reported.
Adult content, gambling, regulated products, or high-risk content may require prior written approval and may be refused at Virtual Hosting Services' discretion.

Spam, unsolicited bulk email, mail bombing, open relay operation, spoofing, and list abuse are prohibited.
Port scanning, vulnerability scanning of third-party systems, brute force activity, denial-of-service activity, proxy abuse, and command-and-control activity are prohibited.
Customers may not use the service to host or distribute malware, exploit kits, pirated software, or tools primarily intended for abuse.

Services must be used in a way that does not harm server stability, network reputation, or other customers.
Excessive CPU, memory, disk I/O, database load, email volume, or network traffic may require mitigation, upgrade, throttling, suspension, or migration to a more suitable service.
Shared hosting is not intended for background daemons, public file mirrors, cryptocurrency mining, high-volume scraping, or workload patterns better suited to dedicated infrastructure.

Customers must use opt-in mailing practices and honor unsubscribe requests.
Purchased lists, harvested addresses, and deceptive mail headers are not allowed.
Accounts that damage mail reputation or trigger spam complaints may be rate-limited, suspended, or required to use a dedicated email platform.

Customers must keep websites, plugins, themes, scripts, and credentials reasonably secure.
Virtual Hosting Services may patch, disable, quarantine, or remove compromised files when needed to protect the service or other customers.
Customers must report suspected compromise or abuse promptly and cooperate with cleanup or mitigation requests.

Virtual Hosting Services may investigate suspected abuse and may suspend or restrict service without advance notice when urgent action is required.
Whenever practical, customers will be contacted and given a chance to resolve non-urgent violations.
Repeated, severe, or intentional violations may result in termination without refund.